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Insured Letters

An insured letter is destined for sending communications on any kind of physical media or for sending small articles you need to indemnify against non-delivery or damage. You can insure the insured letter for a value chosen by you:

  • 1st Class: a letter within the Slovak Republic – insurance up to the value of 500 €,
    a letter abroad – insurance up to the value of 1,000 €.
  • 2nd Class: a letter within the Slovak Republic – insurance up to the value of 30 €,
    a letter abroad – insurance up to the value of 100 €.

The amount of the insurance shall not exceed the current amount of the contents of the item.

Characteristics back

Transit time
  • Insured Letters within the Slovak Republic:
  • 1st Class Insured Letter - D+1 (delivery on the next working day after the day of posting),
  • 2nd Class Insured Letter - D+2 (delivery on the second working day after the day of posting)
  • Insured Letters abroad:
    assumed transit times of letters addressed abroad depend on a respective country of destination, for an expedite transit time, choose 1st Class Letter
Weight
  • up to 2 kg
Size
  • Slovenská pošta provides, for insured letters, plastic envelopes of two following sizes:
small -19,5 x 25,5 cm
big - 24,5 x 36,5 cm
  • The both kinds of the envelopes are available with a smaller or bigger side flap (the bigger one includes a document-case).
Posting
  • at all post offices, “Pošta Partner “ post offices
Delivery
  • insured letters shall be delivered subject to their receipt by an addressee
Method of payment
  • cash, postage stamps, bank transfer, postage credit, franking machine

Services to Insured Letters back

Supplementary services
  • Insured Letters within the Slovak Republic:
    Deliver to Addressee in Person, Advice of Delivery, Information on the Web
  • Insured Letters abroad:
    Deliver to Addressee in Person, Advice of Delivery
Dispositional services – sender
  • Insured Letters within the Slovak Republic:
    Withdrawal of an item from the Post at posting, Withdrawal of an item from the Post at delivery, Return to Sender, Do not return, Return to Sender after ... days, Do not redirect, Return
  • Insured Letters abroad:
    Withdrawal of an item from the Post at posting
Dispositional services - addressee
  • Exclusion of Substituted Delivery, Extension of Period of Retention, Time Redirection, Single Redirection, Authorization, Refusal of Acceptance of an Item, Poste restante
Information services
  • Posting/Delivery Information, Monitoring Information, Copy of a Certificate of Posting, Certificate of Delivery

Posting procedure back

  1. The insured letter shall be posted only in a plastic envelope that is put for sale by post offices or in a wrapping whose design has been approved by Slovenská pošta.
  2. If you send articles in the insured letter, secure them in such a way that they could not damage the plastic envelope at its processing (the articles shall not protrude from the envelope).
  3. Close the envelope as directed on its back side.
  4. Give an address of a recipient, a sender and an insured value in the reserved place of the envelope. The insured value shall be given in a numerical statement rounded on whole euros and in a word (in the Slovak language).
  5. Place your signature on the white paper strip on the side flap of the envelope (an organization can add an impression of its stamp, postage stamps or notes relating to a method of payment (e.g. Postage Credited) or also notes relating to distribution - e.g. the note „1. trieda“/„1. Classe“ in case you ask for an expedite transport).
  6. You can ask for sending the 1st Class Insured Letter also orally at posting.
  7. Fill in Certificate of Posting (receipt, posting sheet) – it is available at each post office. Attach to the registered letters abroad that are subject to customs procedure the Customs Declaration CN 22 completed. If you send more articles in the registered item or if their amount is higher than 300 DTS, use the Customs Declaration CN 23. Forms of Customs Declarations CN 22/CN 23 are available at each post office.

Prices for Insured Letters back

You find prices for letters here.

Documents related

Slovenská pošta, a. s., Partizánska cesta č. 9, 975 99 Banská Bystrica 1
Infoline 00421 48 437 87 77
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