We offer you a safe service for sending goods within Slovakia and world-wide as well. You can use an insured parcel when you need to indemnify its contents against non-delivery or damage.
You can use it for: - sending valuable goods of a commercial or a non-commercial nature (besides goods prohibited).
Characteristics back
Amount insured | - Parcels within the Slovak Republic
- 1st Class Insured Parcel – up to 500 EUR
- 2nd Class Insured Parcel – up to 30 EUR
- Parcels abroad
- 1st Class Insured Parcel – up to 1,000 EUR
- 2nd Class Insured Parcel – up to 100 EUR
- A maximal amount depends on a country of destination.
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Transit time | - Parcels within the Slovak Republic
D+2 (1st Class Insured Parcel, delivery on the second working day after the day of posting at the latest)
D+3 (2nd Class Insured Parcel, delivery on the third working day after the day of posting at the latest) - Parcels abroad
an assumed transit time of an insured parcel depends on a respective country of destination; for a more expedite transit time, choose the „1st Class“ -
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Weight | - Parcels within the Slovak Republic
up to 15 kg - Parcels abroad
up to 15 kg, the highest allowable weight depends on a country of destination
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Size | - Parcels within the Slovak Republic
insured parcel up to 1 kg can be posted in plastic wraps offered by Slovenská pošta in two sizes - small (25 x 35 cm), big (30 x 45 cm)
minimum: 20 x 15 cm
maximum: 200 cm for any of dimensions or 300 cm for sum total of length and the biggest circumference measured in another direction than length; insured parcel above 1 kg can be posted in a close wrap or without any wrapping; insured parcels above 3 kg shall be fastened with a tight string or provided with eyelets. - Parcels abroad
minimum: 20 x 15 cm
maximum: it depends on a country of destination
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Posting | |
Delivery | - Parcels within the Slovak Republic:
subject to acknowledgement of acceptance of a parcel - Parcels abroad:
1st Class Parcels from abroad within D + 2 (delivery on the second working day after the day of Slovakia entry at the latest)
other parcels within D + 3 (delivery on the third working day after the day of Slovakia entry at the latest
subject to acknowledgement of acceptance of a parcel
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Method of payment | - cash, postage stamps, bank transfer, postage credit, franking machine
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Services to Insured Parcels back
Supplementary services | - Parcels within the Slovak Republic
Phone Advice, Cash on Delivery, Fragile, Cumbersome - Parcels abroad
Cash on Delivery, Fragile, Cumbersome
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Dispositional services – sender | - Parcels within the Slovak Republic
Withdrawal of an Item from the Post at posting, Withdrawal of an Item from the post at delivery, Return to Sender, Return to Sender after ... days, Do not redirect, Do not return, Return: - Parcels abroad:
Return to Sender, Return to Sender after ... days, Do not return, Redirect to Addressee after ... days, Withdrawal of an Item from the Post at posting
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Dispositional service – addressee | - Exclusion of Substituted Delivery, Extension of Period of Retention, Time Redirection, Single redirection, Authorization, Refusal of Acceptance of an Item, Poste restante
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Information services | - Posting/Delivery/Monitoring Information, Copy of a Certificate of Posting, Certificate of Delivery
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Posting procedure back
- If you send a parcel abroad, find out conditions under which you can send the contents of the parcel to a country of destination (information on customs regulations is available at customs authorities, diplomatic missions in a country of destination, chambers of commerce, etc.).
- Bring the wrapped parcel to a post office (you can buy a wrap at a post office directly). At wrapping a parcel abroad, all joints of the parcel shall be sealed up with 2-cm-wide paper or transparent adhesive tape, twice sign through the tape so that a part of the signature could be on the wrap and a part on the tape, in case of using the transparent adhesive tape, place your signature under the adhesive tape. Write address date on the parcel.
- Fill in the Dispatch Note (for parcels abroad use the International Dispatch Note of pink colour) that is available at a post office. In case of posting more insured parcels, you can replace receipts (Part 1 of the Dispatch Notes) with the posting sheet.
- In the Dispatch Note, mark out services and a transit time you wish to use. In case of using the service Cash on Delivery, attach also the Postal Money Order to Account or the Postal Money Order to Address (for parcels abroad use the International COD Money Order TPF 3).
- If you send a parcel to a country out of the European Union, fill in also the Customs Declaration CN 23 (of green colour), that is a part of the Dispatch Note.
- Post the parcel with the Dispatch Note completed at a counter of a post office.
Prices for Insured Parcels back
You find prices for parcels here.
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